Was BF Skinner Wrong? (People will do more of that for which they receive a reward.) And is Daniel Pink Right? (Rewards for problem solving or creative work destroy motivation.) In this class, Carol examines the issues and
suggests practices that generate desired results while avoiding unintended consequences. Whether your company pays bonuses already or you are considering implementing such a program, you’ll want to be aware of the issues involved and potential (serious) side-effects. Armed with good insights, you can design incentive plans that work without leading to new problems